CHIEF TECHNOLOGY SPECIALIST

• Infrastructure architecture and integration consulting.

SENIOR TECHNICAL ANALYST, 2001 to 2004

• Justified, planned and coordinated preparations for migration of Hallmark's mainframe processors from OS/390 to z/OS.
• Directed successful project that upgraded Hallmark's Internet connectivity, resulting in reduced costs, greatly improved reliability and significantly increased capacity. The existing collection of individual Internet connections was replaced with an integrated, multi-ISP, fully redundant, BGP4 routed configuration.
• Redesigned Hallmark's SMTP Internet mail system to make it fully redundant with multiple servers, multiple network paths, and automatic failover. The result was a state-of-the-art mail system, with increased reliability and reduced need for manual intervention.

INTERNET TECHNOLOGY AND SECURITY SPECIALIST, 1997 to 2001

• Co-led architectural design and implementation effort that created fully-redundant Hallmark business-to-business Web hosting facility. The facility eventually hosted most Web sites of Hallmark and its subsidiaries, providing significant cost savings and better control compared with the many individual ISP-hosted sites it replaced.
• Created and managed Hallmark's Internet domain name registry. Served as administrative and technical contact for domain registrars. Provided technical support for more than 200 of Hallmark's registered domains.
• Installed, configured and maintained Check Point FireWall-1 to replace existing Gauntlet Internet Firewall, protecting Hallmark's growing Internet traffic.
• Developed Hallmark's technical Internet security policy. Monitored and audited Internet security to identify potential security exposures and possible intrusion attempts.

INTERNET TECHNOLOGY SPECIALIST, 1996 to 1997

• Created, configured and maintained Hallmark's external and internal SMTP Internet mail system.
• Provided technical support for Hallmark's Internet domain name servers, and served as technical contact with domain registrars.
• Co-directed extensive investigation of potential uses of Java and other Internet technologies to meet Hallmark business technology needs.

SENIOR TECHNICAL SERVICES ANALYST, 1988 to 1996

• Installed, configured and maintained Gauntlet Internet Firewall to protect Hallmark's initial corporate Internet connection.
• Created Hallmark's intranet environment, developing sample Web applications and Web sites to promote Web-based business solutions at Hallmark.
• Co-authored "Internet Business Needs Investigation" illustrating opportunities for reduced costs and increased productivity through exploitation of the Internet.
• Installed, configured, maintained and supported MVS/ESA JES2, NetWare Version 4, and Hallmark's first UNIX systems.
• Dramatically reduced complexity of local modifications to JES2, eliminating nearly 12,000 lines of local modifications to IBM JES2 source and cutting the number of local JES2 exits nearly in half.

TECHNICAL SERVICES ANALYST, 1984 to 1988

• Installed, configured, maintained and supported MVS/XA JES2 and MVS/ESA JES2.

MVS/JES2 SYSTEMS PROGRAMMER, 1982 to 1984

• Participated in planning and implemenation of shopwide conversion from DOS/VSE to MVS/SP.
• Led teams that developed and implemented MVS shop standards and data center standards.
• Installed, configured, maintained and supported MVS/SP JES2 Version 1 Release 3.0 and related products, including CICS/VS and ACF/VTAM.

MVS/JES2, VS1 AND VM SYSTEMS PROGRAMMER, 1979 to 1982

• Installed MVS/SP JES2 Version 1 Release 1.1.
• Installed, configured, maintained and supported MVS and JES2.
• Planned, directed and performed OS/VS1 to MVS conversion.
• Installed, configured, maintained and supported OS/VS1 and VM/370.

VS1 AND VM SYSTEMS PROGRAMMER, APPLICATION DEVELOPER, 1977 to 1979

• Installed, configured, maintained and supported VM/370.
• Installed, configured, maintained and supported OS/VS1.
• Wrote and maintained insurance application systems in System/370 Assembly Language.